Powering Up Indonesia: YIZUMI Launches Semarang Service Office

2025-06-10

Abstract:

YIZUMI launches a new service office in Semarang, Indonesia, showcasing innovative injection molding machines and strengthening localized customer support.

On 10th June (local time), YIZUMI holds an Open Day to celebrate the grand opening of the new service office with its local partner CHESO in Semarang, Central Java, Indonesia. This milestone marks a significant expansion of YIZUMI's service network into Indonesia's industrial core, backed by a tailored product portfolio and localized service solutions to empower the upgrade of local manufacturing.

Showcasing Innovation: Three Key Product Series Drive Industry Advancement

At the event, YIZUMI displays several major new injection molding machines, including the next-gen A6 series advanced and intelligent injection molding machine, the SPET-D series injection molding machine for daily storage items, and the TP5 series precision energy-saving injection molding machine. These flagship products highlight its latest technical achievements in injection molding machines and showcase its deep market insight for Indonesian customers.

01 A6 Series: Smart, Precise, and Sustainable

Combining intelligence, precision, green, and efficiency, it delivers better injection molding solutions for customers.

02 SPET-D Series: Optimized for PET Packaging

Featuring exceptional efficiency, precision, energy saving, and specialized performance, it is the favored choice for PET manufacturers.

03 TP5 Series: High Precision Meets Reliability

Introducing design reliability quality metrics for the first time, it excels in both quality and performance.

Customer-Centric Vision: Technology That Solves Real-World Challenges

Mr. Ronald Zhang, Asia Regional Director of YIZUMI International Business Division, shares real-world practical stories that show how YIZUMI's advanced technologies empower customers to enhance efficiency, reduce costs, and improve product quality, enabling them to thrive in competitive markets. "Semarang is at the center of Indonesia's industrial manufacturing. Through technological innovation and localization, we are committed to solving the manufacturers' production challenges and driving the industry's smart and green transformation," he says.

Expanding Service Footprint: YIZUMI Offers Faster Support

In recent years, YIZUMI has steadily deepened its presence in Indonesia, successfully establishing comprehensive sales and service networks in Tangerang and Cikarang. However, with ongoing business expansion, YIZUMI has recognized that the long travel time to Semarang from the existing service office is affecting both after-sales response efficiency and overall customer satisfaction.

As one of Indonesia's premier industrial manufacturing hubs, Semarang has excellent infrastructure and geographic advantage. It hosts a dense cluster of automotive, electronics, and plastic products manufacturers, driving strong demand for injection molding machines and related production equipment. In response, YIZUMI has established a new service office in Semarang to offer faster support and boost after-sales service efficiency for its nearby customers.

With skilled sales, engineers, and support teams, the YIZUMI Semarang Service Office provides comprehensive pre-, in-, and after-sales services. This office, which includes dedicated showroom, application testing center, and spare parts warehouse, allows customers to closely learn more about YIZUMI's products and technologies, gain hands-on operational experience, and test applications. Meanwhile, the well-stocked spare parts warehouse ensures prompt equipment repairs and maintenance for local customers, minimizing downtime and maximizing production efficiency.

Committed to Localized Excellence: Building a Comprehensive Service Ecosystem

YIZUMI is dedicated to strengthening its presence in Indonesia through localized services and a comprehensive service ecosystem. Partnering closely with CHESO, it better understands local needs and delivers fast, customized solutions.

With the opening of YIZUMI Semarang Service Office, its service radius in Indonesia will be further reduced. The office is a vital addition to YIZUMI's Indonesian nationwide service network, significantly improving its response efficiency to customer needs in the central region.

Mr. Ronald Zhang states, "To deepen the development of our localized service network, we have initiated the construction of Surabaya Service Office. We are building a comprehensive service network that covers the major industrial clusters across Java Island by coordinating four strategic hubs: Tangerang, Cikarang, Semarang, and Surabaya. This marks the official start of YIZUMI's comprehensive expansion across Indonesia."

Note: Map for illustrative purposes only.

Moving forward, YIZUMI will keep investing in Indonesia, rolling out innovative products and technologies that meet the evolving demands of the local market, supporting Indonesia's manufacturers in joining the global value chain.

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